At Elia Hikes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information when you:

Place an order

Fill out a form

Contact our support team

Subscribe to updates or promotions

2. How We Use Your Information

We use your information to:

Process and deliver your order

Contact you regarding your order or delivery

Respond to customer service requests

Send occasional updates, offers, or announcements 

3. Payment Information

We do not collect or store any online payment information, as we only offer cash on delivery.

4. Data Security

We implement appropriate measures to protect your information from unauthorized access, alteration, or disclosure. Access to your data is restricted to trusted personnel handling operations or support.

5. Marketing Communications

If you choose to subscribe to our promotional messages, you may receive updates about new products or offers.

Opt-Out Instructions:

You can opt out of receiving marketing communications at any time by:

Clicking the Unsubscribe link in any promotional message 

Contacting us directly at [email protected] with the request to unsubscribe.

Your request will be processed promptly, and you will no longer receive non-essential communications.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes indicates your agreement to the updated terms.

7. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at [email protected].